JOB OBJECTIVE:Under the supervision of the Agency Curriculum Designer and in cooperation with all other agency personnel, the Learning Management System Specialist will provide LMS (Learning Management System) technical support to employees, supervisors, and the Training Department. This staff member will ensure that required ongoing user setup, training files, and reports are run on a routine basis. The Learning Management System Specialist will complete the coordination, tracking, and logging of all staff and foster care trainings, including producing completion of certificates as needed. The Learning Management System Specialist will also setup and run live webinar trainings through our LMS.
Upload all employee and foster parent training records into LMS
Run routine new user setup for all new hires into LMS
Run routine weekly LMS reports for all ongoing trainings
Seek and maintain ongoing certifications as required through agency approved applications
Ensure new trainees are up to date on all mandatory trainings and certifications required by agency
Assist the Agency Curriculum Designer in development of updating training material
Facilitate and conduct Webinar trainings in the LMS via Gotomeeting
Investigates and resolves routine problems, and assist associates in solving problems
Attend weekly supervisions with supervisor
Flexibility for training at all agency locations
Attend required trainings
Responsible for complying with the rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. These essential job functions dictate the level of access, use, and disclosure of confidential information
Perform other duties as requested by immediate supervisor, Director, and Chief Executive Officer
Experience and Skills:
Bachelor's degree required, five years Human Service experience preferred
Two years or more of presentation/training experience, particularly in the areas of working with youth in the juvenile justice or child welfare system is a plus
Excellent communication and organizational skills and ability to work in a flexible team environment
Experience with Connections system highly preferred
Computer proficiency must include PowerPoint, Excel Microsoft Outlook, and Microsoft Word
Trainer certifications in MAPP/GPSII, PST, Therapeutic Crisis Intervention, First Aid, and Cardiopulmonary Resuscitation strongly preferred
Experience working with youth in juvenile system or child welfare system is a plus
Ability to handle confidential material in a responsible manner
Valid NYS Driver s License preferred
Ability to travel to all agency locations as required
Regular hours entail 9:00am - 5:00pm, Monday - Friday
Evenings and weekends will be required as needed
As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.
We maintain a drug-free workplace and perform pre-employment drug testing.
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